Equality, Diversity & InclusionFoundation
Language Matters: Words, Labels and Power
Explore how the language we use shapes how we think about the people we support — and why it matters.
15 min
Read module5 modules available
Explore how the language we use shapes how we think about the people we support — and why it matters.
Understand the Equality Act 2010 — the nine protected characteristics and what the Act means for homelessness services.
Explore anti-oppressive practice and reflect on your own position, power and privilege in the support relationship.
Explore what genuine inclusion looks like in homelessness services — moving beyond policy statements to real practice.
Understand positive action — what it is, how it differs from positive discrimination, and why it matters.