New to the Sector
Foundation
A guided introduction covering all the essential foundations for anyone starting out in the homelessness sector.
12 modulesAll roles in their first year
Start pathwayLearning Pathways
Pathways are guided routes through the module library. Follow one for structure, or explore independently — both work equally well.
Deepening Your Practice
Developing to Advanced
For workers with two or more years of experience who want to go further — exploring advanced practice skills and deeper thinking.
11 modulesWorkers with 2+ years experience
Start pathwayLooking After Yourself
All levels
Practical support for understanding and managing the emotional demands of working in homelessness services.
8 modulesAll roles, all levels
Start pathwayTrauma-Informed Practice Deep Dive
Foundation to Advanced
A comprehensive journey through trauma-informed care — from the basics to advanced relationship-based practice.
10 modulesWorkers wanting depth in trauma-informed practice
Start pathwaySafeguarding Awareness
Foundation to Developing
Build your safeguarding knowledge from the foundations up — understanding your responsibilities and when to act.
8 modulesAll roles
Start pathwayTeam Leader Development
Developing to Advanced
Designed for people supporting staff teams — covering PIE, reflective supervision, safeguarding and the emotional demands of leadership.
10 modulesTeam leaders and managers
Start pathwayUnderstanding Substance Use
Foundation to Developing
Move beyond judgement — explore addiction, harm reduction, the stages of change and how to work with ambivalence in recovery.
8 modulesAll roles
Start pathwayHousing and Benefits Navigator
Foundation to Developing
Understand the housing and benefits systems so you can better support the people you work with to navigate them.
10 modulesAll roles needing systems knowledge
Start pathway