What Is Trauma?
A grounded introduction to trauma — what it is, how it shows up in the people we support, and why it matters for your practice.
11 modules available
A grounded introduction to trauma — what it is, how it shows up in the people we support, and why it matters for your practice.
Understand adverse childhood experiences and their lasting impact — and what this means for the people you work with.
Explore the six principles that define trauma-informed care — and how they translate into everyday practice.
Explore how trauma and homelessness interact — why this matters for support relationships and how to respond.
Understand what makes an environment psychologically informed — and how to create one wherever you work.
Explore how everyday interactions can inadvertently re-traumatise — and what to do differently.
Real examples of trauma-informed practice from organisations across the UK homelessness sector.
Why the induction experience matters for trauma-informed practice — and how to get it right from the start.
How to make one-to-one meetings feel safe, purposeful and genuinely helpful for the people you support.
Explore attachment theory and what it tells us about support relationships — including your own responses.
A deep dive into relationship-based practice — what it looks like, why it works, and the challenges it brings.