Useful resources for sector workers
A curated collection of organisations, guidance and support for people working in homelessness and related services.
Crisis and urgent support
Sector organisations
Homeless Link
The national membership charity for frontline homelessness services
Crisis UK
The national charity for people experiencing homelessness
Shelter England
Housing and homelessness charity providing advice and support
HACT
Housing Associations Charitable Trust
St Mungo's
Homelessness charity and housing association
Nacro
Social justice charity working with people at risk of homelessness
Mental health and wellbeing
Mind
Mental health charity providing advice and support
Samaritans
Confidential emotional support for anyone in distress
Rethink Mental Illness
Support and information for people affected by mental illness
Hub of Hope
National mental health database finding local support
PAPYRUS
Prevention of young suicide
Shout
Free confidential text support for mental health crisis
Substance use and recovery
DrugWise
Evidence based information on drugs alcohol and tobacco
Alcohol Change UK
Working to reduce the harm caused by alcohol
Frank
Honest information about drugs
Release
Expert advice on drugs and drug related legal issues
Gamblers Anonymous
Fellowship for people with gambling problems
Housing and legal support
Shelter England
Free housing advice and support
Citizens Advice
Free advice on benefits debt housing and legal issues
GOV.UK Housing
Official government housing guidance and support
Local Government Association
Resources on homelessness reduction for councils
Sector guidance
National Homelessness Skills Framework
Professional development framework for homelessness workers
SCIE
Social Care Institute for Excellence
OHID
Office for Health Inequalities and Disparities — trauma informed practice resources
Revolving Doors Agency
Working with people in multiple disadvantage and the criminal justice system
These links are provided as helpful references for people working in the homelessness sector. The Reflection Hub is not responsible for the content of external websites. If you or someone you support is in immediate danger please call 999.