Safeguarding

Recognising Abuse, Neglect and Harm

Learn to recognise the different types of abuse, neglect and harm — and the signs that something may not be right.

Information Sharing and Confidentiality

Navigate the balance between confidentiality and the need to share information to keep people safe.

16 min

Domestic Abuse: Understanding and Responding

Understand domestic abuse — how it shows up in homelessness contexts and how to respond with confidence.

20 min

Modern Slavery and Exploitation in Homelessness Contexts

Understand the signs of modern slavery and exploitation — and your role in identifying and responding.

Professional Curiosity as a Safeguarding Tool

Explore how professional curiosity — asking questions, following up, not accepting easy answers — is central to safeguarding.

16 min

The Care Act and Wellbeing: What It Means for Your Practice

Understand the Care Act's wellbeing principle and what it means for your day-to-day practice.

Speaking Up: When Something Doesn't Feel Right

Understanding when something doesn't feel right and why speaking up matters in frontline work

Whistleblowing and Raising Concerns

Your legal rights and practical guide to raising concerns about wrongdoing affecting others

19 min

Recognising Professional Misconduct

Understanding what professional misconduct looks like and how it can hide in plain sight

21 min

When Does Poor Practice Become Harm?

Understanding the spectrum from mistakes to harm and knowing when to escalate

19 min

Escalation: Knowing When and How to Act

When to escalate concerns, where to take them, and how to protect yourself in the process

20 min

Client-on-Client Harm: Recognising When to Intervene and Report

Understand when peer conflict becomes harm, how to respond safely, and when escalation is needed

19 min