About this platform

Not training.
Not therapy.
A space for honest reflection.

The Reflection Hub is designed to support reflective practice in homelessness work. These pages explain what it can and cannot do, and where to find support if you need it.

This platform can help you

  • Develop professional curiosity and reflective practice
  • Understand homelessness and trauma in context
  • Think more carefully about the people you work alongside
  • Explore harm reduction, safeguarding and EDI principles
  • Process experiences through guided journalling
  • Build knowledge grounded in evidence

This platform cannot

  • Provide clinical assessment or diagnosis
  • Give legal advice on housing, benefits or safeguarding
  • Replace your organisation's safeguarding procedures
  • Act as a crisis support service
  • Provide personalised medical recommendations

If you or someone is in crisis right now

Emergency services

999

Immediate danger

Samaritans

116 123

Available 24 hours a day

Shout

85258

Mental health crisis text line

Specialist support services

Citizens Advice

Benefits and legal help

citizensadvice.org.uk

Shelter

Housing advice

shelter.org.uk

Mind

Mental health support

mind.org.uk

Homeless Link

Sector guidance

homeless.org.uk